Use cases
Built for the chats you already have
Duckbot meets customers on LINE, Messenger, Instagram and your website — answers the usual questions, books when it can, and hands off when a human should take over.
Property projects, from FAQ to site visit
Buyers ask about projects, unit types and promos in chat. Duckbot answers from your project info, books a site visit when they're ready, and hands a warm lead to your sales consultant.
How the flow works
- Answer project questions — location, unit types, floor plans and current promos, drawn from the info you provide.
- Book a site visit — collect a preferred slot and contact details when the buyer wants to see the project.
- Hand off to sales — pass a ready-to-visit lead to your sales consultant so they pick up where the chat left off.
Book a table in chat, staff notified
Guests message you on LINE or Facebook to reserve a table. Duckbot confirms the booking, alerts your staff, and handles the everyday FAQ — menu, hours, parking — so your team can focus on service.
Booking flow
- Book via LINE or Facebook — guests reserve a table in the chat they already use.
- Auto-confirm — Duckbot confirms the reservation back to the guest.
- Notify restaurant staff — your team gets the booking details so the floor stays ready.
- Reminders + FAQ — reminders for the guest, plus answers on menu, hours and parking.
More industries
Same idea, other businesses
Online shops, spas and clinics often need the same pattern — answer FAQs in chat, take a booking or inquiry, and hand off when a person should step in. If that sounds like you, tell us about your channels and we'll see if Duckbot fits.
Talk to us about your use caseNext step
Let's set up your first Duckbot agent
Our team sets up and trains your agent. Tell us about your channels and we'll take it from there.
Book a setup callOr email [email protected]