Repeat FAQs
Admins answer the same questions again and again.
Meet
Duckbot
AI agents for your chat channels
Instant answers on LINE, Messenger, Instagram and your website. Friendly, on-brand, and ready when your customers are.
The problem
Repeat FAQs, after-hours gaps, lost leads
Your team is busy. Customers still expect a quick reply. Sound familiar?
After-hours gaps
Chats that come in at night wait until morning.
Lost leads
Slow replies send ready buyers somewhere else.
The product
A GenAI agent on your business knowledge
Duckbot learns your info, chats naturally, and knows when to bring a human in.
Understands open questions
Natural conversation using your business info — so customers get answers that sound like you.
Hands off to your team
Passes the chat to an admin when a human is needed. You stay in control.
Takes action in chat
Make a booking, close sales or talk to your systems!
Channels
One agent, everywhere your customers chat
Meet people where they already message you — no new app to download.
LINE
Official Account
Messenger
DM
BetaWebsite
Site or CMS embed
Works with the LINE OA you already have.
Use cases
Built for chats that turn into customers
Two examples of how teams use Duckbot today. More on the use cases page.
Property projects, from FAQ to site visit
Project details → book a site visit → hand the lead to a sales consultant.
- Answers project, unit and promo questions
- Books a viewing slot and collects contact details
- Hands a ready-to-visit lead to sales
Book a table in chat, staff notified
Guests book via LINE or Facebook. Duckbot confirms, alerts staff, and handles the usual FAQ.
- Book via LINE / Facebook
- Auto-confirm to the guest
- Notify restaurant staff
- Reminders + menu, hours & parking FAQ
Next step
Let's set up your first Duckbot agent
Our team sets up and trains your agent. Tell us about your channels and we'll take it from there.
Book a setup callOr email [email protected]