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Duckbot

AI agents for all your chat channels

Instant answers on LINE, Messenger, Instagram and your website. Friendly, on-brand, and ready when your customers are.

Book a setup call See how it works

The problem

Repeat FAQs, after-hours gaps, lost leads

Your team is busy. Customers still expect a quick reply. Sound familiar?

Repeat FAQs

Admins answer the same questions again and again.

After-hours gaps

Chats that come in at night wait until morning.

Lost leads

Slow replies send ready buyers somewhere else.

The product

A GenAI agent on your business knowledge

Duckbot learns your info, chats naturally, and knows when to bring a human in.

Understands open questions

Natural conversation using your business info — so customers get answers that sound like you.

Hands off to your team

Passes the chat to an admin when a human is needed. You stay in control.

Takes action in chat

Make a booking, close sales or talk to your systems!

Feature · Customer list

Your customer list builds itself

Duckbot picks up customer details right from the conversation (name, phone, email, and budget from lead forms) and adds them to a customer list your admins can view and edit.

  • Add or edit customers whenever you need to
  • Keep an account name and notes on each customer
  • Export the whole list to CSV
Duckbot dashboard customer list with sample customers, showing name, phone, email, budget, account name and notes columns, plus Add customer and Export CSV buttons. Demo data.

Feature · Bookings

Every booking, in one place

Bookings Duckbot makes in chat show up in one list and calendar view. Your admins can add bookings by hand for walk-ins and phone calls too, so nothing lives in a separate notebook.

  • List and calendar views of every booking
  • Manual bookings for walk-ins and phone calls
  • Human handoff when a chat needs a person, with live chat in the dashboard where your admins and the bot share the same thread
See it in real case studies
Duckbot dashboard bookings page with a calendar view and a list of sample bookings, including bookings made by the bot and ones added by an admin. Demo data.

Channels

One agent, everywhere your customers chat

Meet people where they already message you — no new app to download.

LINE

Official Account

Facebook

Messenger

Instagram

DM

Beta

Website

Site or CMS embed

Works with the LINE OA you already have.

Use cases

Built for chats that turn into customers

Two examples of how teams use Duckbot today. More on the use cases page, or read our case studies.

Real estate · already serving clients

Property projects, from FAQ to site visit

Project details → book a site visit → hand the lead to a sales consultant.

  1. Answers project, unit and promo questions
  2. Books a viewing slot and collects contact details
  3. Hands a ready-to-visit lead to sales
Explore real estate Read the I-ZEN story
Restaurants

Book a table in chat, staff notified

Guests book via LINE or Facebook. Duckbot confirms, alerts staff, and handles the usual FAQ.

  1. Book via LINE / Facebook
  2. Auto-confirm to the guest
  3. Notify restaurant staff
  4. Reminders + menu, hours & parking FAQ
Explore restaurants

Next step

Let's set up your first Duckbot agent

Our team sets up and trains your agent. Tell us about your channels and we'll take it from there.

Book a setup call

Or email [email protected]